Refund Policy

Here’s the updated version of the refund policy with the shipping time included for limited product drops:





Refund & Return Policy



At Bike Make-Up, we want you to be completely satisfied with your purchase. Please read our refund and return policy below:


Refunds

We only offer refunds under the following condition:


  • If your product packaging was damaged during shipping and can no longer contain the liquid inside, you may request a refund or exchange.
  • To request a refund, you must provide photo or video evidence of the damaged product within 48 hours of receiving it.
  • We do not offer refunds for change of mind, late delivery, or incorrect use of the product.



Returns


  • We do not accept returns unless the product is damaged or defective.
  • All returned items must be in their original condition and packaging.



How to Request a Refund or Return

If you wish to request a refund or return, please follow these steps:


  1. Contact us at [Insert Contact Information] with your order number and a description of the issue.
  2. Attach clear photos or videos of the damaged product.
  3. We will review your request and get back to you as soon as possible.



Shipping for Returns


  • If your order is eligible for a return or exchange, you will be responsible for covering the return shipping costs.
  • Original shipping fees are non-refundable.



Shipping Times for Limited Product Drops


  • If you participated in a limited product drop, please note that shipping may take up to 14 days for processing and dispatch. We appreciate your patience as we fulfill these special orders.